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Refund Policy

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Refund Policy

Effective Date: [Insert Date]

At [Your Dating Website Name], we strive to offer an enjoyable and satisfying experience. Please review our refund policy carefully before making any purchases or subscribing to our services.

1. Digital Nature of Services

All purchases made on [Your Website Name]—including subscriptions, points, premium features, and virtual gifts—are digital products. Because these services are consumed instantly and cannot be returned, all sales are final.

2. Non-Refundable Items

  • Subscription fees (monthly, quarterly, annual)
  • Points or credits purchased
  • Virtual gifts or upgrades
  • Any used or partially used services

3. Accidental Purchases

We do not provide refunds for accidental or mistaken purchases. Please double-check your cart and settings before confirming any transaction.

4. Unauthorized Transactions

If you believe your account was used without your authorization, contact our support team immediately at:
📧 [support@yourdomain.com]

We will investigate the issue and take appropriate steps, but unauthorized access due to sharing login credentials is not covered under this policy.

5. Technical Issues

If a technical problem prevents you from accessing a paid feature, we may offer compensation in the form of credit or extended service time—not a cash refund. Please report issues within 48 hours of the occurrence.

6. Subscription Cancellations

You may cancel your subscription at any time through your account settings. Cancellation will stop future billing, but no refund will be issued for the current billing period.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page and effective immediately.

8. Need Help?

If you have questions or concerns about our refund policy, feel free to reach out:
📧 support@yourdomain.com
📍 [Your Company Address]